Is this West Edmonton hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the West Edmonton hotel have a swimming pool?

Yes, this West Edmonton hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in West Edmonton hotel?

Best-rates for the West Edmonton hotel starts from $118 per night with includes Balcony/Terrace, Sports/Activities, Bedding/Linens, Toiletries, Parking, Entertainment, Breakfast, Laundry, Fireplace/Heating, TV, Security/Safety, Business Services, Child Friendly, Hot Tub, Kitchen, Air Conditioner, Wellness Facilities, Guest Services, Internet, Pool with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is West Edmonton hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the West Edmonton hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the West Edmonton hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the West Edmonton hotel?

Based on the information reported by the owner or manager, the West Edmonton hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for West Edmonton hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG | Hotel in Edmonton

9.0 (1453 Reviews) | 1 Bathroom

West Edmonton Hotel | Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

Hotel in West Edmonton, Edmonton

Hotel with free parking, near West Edmonton Mall
Along with an indoor pool, this smoke-free hotel has a fitness center and a hot tub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Holiday Inn Express & Suites West Edmonton - Mall Area by IHG offers 137 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. Cable television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

Amenities

Air Conditioner

Parking

Pool

Balcony/Terrace

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Towels

Free toiletries

Bedroom

Air conditioning

Blackout drapes/curtains

Pillow menu

Free cribs/infant beds

Bed sheets

Heating

Phone

Safe

Soundproofing

Desk

Iron/ironing board

Free newspapers

Free local calls

Breakfast

Coffee/tea in common area(s)

Free continental breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Refrigerator

Coffee/tea maker

Microwave

Parking

Free RV/bus/truck parking on site

Wheelchair-accessible parking available

Free secured, covered self parking on site

Electric car charging station on site

Accessibility

Assistive listening devices available

Wheelchair-accessible path of travel

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible parking

Braille signage

Activities

Hot tub

Fitness center

Indoor pool

Arcade/game room

Entertainment

Cable channels

MP3 dock

48-inch TV

General

Computer station

Meeting rooms

Business center

Front-desk safe

Gift shop/newsstand

ATM/banking services

Vending machine

Free newspapers in lobby

Banquet hall

English

TV in lobby

Smoke-free property

Fireplace in lobby

Guest Services

Free cribs/infant beds

Indoor pool

Arcade/game room

Microwave

Soundproofed rooms

Laundry facilities

Refrigerator

Daily housekeeping

Tour/ticket assistance

24-hour front desk

Laundry facilities

Dry cleaning service

Luggage storage

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Picnic area

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available minimum check-in age: 18

Check-out

Check-out before 11 am contactless check-out available express check-out available

Child Policy

Children are welcome. kids stay free! up to 4 children 16 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)

Reviews

Elesha

Dec 30, 2025 12:53:09 PM

Review Score: 4

Summary: Blood on the sheets, and the wall paper peeling off the wall. When I asked for more towels I was told they would bring them right up. A hour and a half later I went back down, to be told that the guy just got there. What was a lie because on my way down the first time he was in the elevator with me .

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room, 2 Queen Beds Room Size: 301 square feet m² 2 Queen Beds	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Shower/tub combination, Wardrobe or closet, Square meters - 28, Ping - 8.46, Extra bed count 0, Square feet - 301, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Suite, Multiple Beds, Accessible (Communications, Roll-In Shower) Room Size: m² 3 Queen Beds and Double Sofa Bed	General Private bathroom, Wardrobe or closet, Shower only, Room and bed type depend on availability check-in, Sofa bed, Bathtub or shower, Bed count maximum 3, Extra bed count 1, Roll-in shower, Number of bathrooms - 1, Bed count minimum 3
Standard Room Room Size: m² 1 King Bed 2 Queen Beds	General Private bathroom, Wardrobe or closet, Room and bed type depend on availability check-in, Bathtub or shower, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 1 King Bed (Walk-In Shower) Room Size: 291 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Shower only, Square meters - 27, Bathtub or shower, Number of bathrooms - 1, Jetted bathtub, Private bathroom, Square feet - 291, Ping - 8.18, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Suite, 1 King Bed (Walk-In Shower) Room Size: 360 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Shower only, Square feet - 360, Sofa bed, Bathtub or shower, Extra bed count 1, Square meters - 33, Number of bathrooms - 1, Ping - 10.12, Private bathroom, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Suite, Multiple Beds Room Size: m² 3 Queen Beds and Double Sofa Bed	General Private bathroom, Shower/tub combination, Wardrobe or closet, Room and bed type depend on availability check-in, Sofa bed, Bed count maximum 3, Extra bed count 1, Number of bathrooms - 1, Bed count minimum 3
Suite, 1 King Bed, Jetted Tub Room Size: 409 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Square meters - 38, Bathtub only, Number of bathrooms - 1, Jetted bathtub, Bathrobes, Ping - 11.49, Private bathroom, Separate bathtub and shower, Wardrobe or closet, Square feet - 409, Bed count minimum 1, Bed count maximum 1
Room (Specialty) Room Size: m² 1 King Bed 1 Queen Bed	General Private bathroom, Wardrobe or closet, Room and bed type depend on availability check-in, Bathtub or shower, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1