Is this Downtown Victoria hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Downtown Victoria hotel?

Check-in time for Downtown Victoria hotel starts counting from 4:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Downtown Victoria hotel have a swimming pool?

No, this Downtown Victoria hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Downtown Victoria hotel?

Best-rates for the Downtown Victoria hotel starts from $284 per night with includes Fireplace/Heating, Restaurant, Internet, Air Conditioner, Parking, Accessibility, EV Charge Station, Wellness Facilities, Laundry, Security/Safety, Business Services, Guest Services, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Downtown Victoria hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown Victoria hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown Victoria hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown Victoria hotel?

Based on the information reported by the owner or manager, the Downtown Victoria hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown Victoria hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

BEST WESTERN PLUS Carlton Plaza Hotel | Hotel in Victoria

| 8.5 (1025 Reviews) | 3 Bathrooms 20 Guests

Downtown Victoria Hotel | BEST WESTERN PLUS Carlton Plaza Hotel

Hotel in Downtown Victoria, Victoria

Offering a restaurant and a fitness center, BEST WESTERN PLUS Carlton Plaza Hotel is located in Victoria. Free Wi-Fi access is available. Cedar Hill Golf Course is 3.1 mi away. A TV and a desk are featured in each guest room at Carlton Plaza Hotel. Tea and coffee-making facilities and a mini-refrigerator are provided. Ironing facilities are included. At BEST WESTERN PLUS Carlton Plaza Hotel you will find a business center, on-site shops and concierge services. Butchart Gardens is 25 minutes’ drive from this hotel. Dragonfly Hill Winery and Vineyard is 11 mi away.

BEST WESTERN PLUS Carlton Plaza Hotel is located in Victoria.

This 71 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Internet, Air Conditioner, Parking, and several others. This is a 3 star rated property and has over 1025 reviews with the average score of 8.5 . Coming to Victoria and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 71 Bedrooms Hotel if you want to learn more about this place in Victoria. These details are authentic, as they are provided by our partner, booking.com.

This BEST WESTERN PLUS Carlton Plaza Hotel in Victoria is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “BEST WESTERN PLUS Carlton Plaza Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Accessibility

Security/Safety

EV Charge Station

Business Services

Wellness Facilities

Fireplace/Heating

Restaurant

Guest Services

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Restaurant

Parking

Parking

Private Parking

Electric vehicle charging station

Activities

Fitness center

General

Non-smoking rooms

Safe

Heating

Elevator

Wifi in all areas

Family rooms

Air conditioning

Smoke-free property

Guest Services

ATM on site

Valet parking

Vending machine (snacks)

Baggage storage

Dry cleaning

Business center

Fax/Photocopying

Concierge

Laundry

Daily housekeeping

24-hour front desk

Hair/Beauty salon

Express check-in/out

Vending machine (drinks)

Internet

Free Wifi

Internet

Wifi

Security/Safety

Fire extinguishers

24-hour security

Key access

Key card access

Smoke alarms

Linens, towels, and laundry washed in accordance with local authority guidelines

Guests have the option to cancel any cleaning services for their accommodation during their stay

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Guest accommodation sealed after cleaning

Food can be delivered to guest accommodation

Physical distancing in dining areas

All plates, cutlery, glasses, and other tableware sanitized

First aid kits available

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and common areas

Cashless payment available

Physical distancing rules followed

Policies

Check-in

The minimum age for check-in is 19

Cancellation policy

Non refundable

Payment Policy

Credit card required

Pet Policy

Pets are not allowed

Please note, the property's parking lot cannot accommodate vehicles over 6.2 ft (6' 6"). the property offers valet parking at a cost of cad 20 october through april and cad 30 per night may through september. electric vehicle charging station is available at the property.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

8.07

Location:

9.03

Staff:

9.2

Facilities:

8.48

Comfort:

8.85

Cleanliness:

8.91

Wimonpan

Jan 16, 2026 08:00:00 AM

Review Score: 8

Thailand

Reviewer Type: Family With Children

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Double Room with Two Double Beds Room Type: Triple Room Size: 23 m² 2 Full bed(s) Bed	Food & Drink Tea/Coffee maker General Ironing facilities, Safe Bathroom Hairdryer Living Area Desk Media & Technology Cable channels Services Wake-up service Bedroom Childrens' cribs
Suite with One King and One Queen Bed Room Type: Family Room Size: 56 m² 1 Sofa bed Bed 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Internet Internet facilities General Ironing facilities, Safe Bathroom Hairdryer Living Area Desk Kitchen Kitchen Media & Technology Cable channels Services Wake-up service Bedroom Childrens' cribs
King Room Room Type: Double Room Size: 23 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker General Ironing facilities, Safe Bathroom Hairdryer Living Area Desk Media & Technology Cable channels Services Wake-up service Bedroom Childrens' cribs
King Suite Room Type: Quad Room Size: 37 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker Internet Internet facilities General Ironing facilities, Safe Bathroom Hairdryer Kitchen Kitchenette Living Area Desk Media & Technology Cable channels Services Wake-up service Room Amenities Sofa bed Bedroom Childrens' cribs
Suite with Two Double Beds and Sofa Bed - Kitchen Room Type: Family Room Size: 42 m² 2 Full bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker General Ironing facilities, Safe Bathroom Hairdryer Living Area Desk Kitchen Kitchen Media & Technology Cable channels Services Wake-up service Bedroom Childrens' cribs